FAQs

 

please have a look through help and support for an answer to your question. you'll also find buttons throughout enabling you to contact our support team.

if the product is unsuitable within 30 days of purchase, you may return it for a full refund.  you must return the product in its original packaging.  returns within the first 30 days are free of charge – just use the returns label provided by us. we will not cover the cost of returns sent without prior authorisation from customer services and a valid returns code.

the nanu pillow can be washed on a gentle cycle at 40 degrees.

19 x 29″/48 x 74 cm which will fit inside a standard pillowcase

As with all pillows we recommend gently plumping the pillow daily for comfort.

The filling is special rolled clusters of polyester fibre. They have down-like qualities in that they fill the pillow really well, including the corners, keep a really nice shape and do not go flat. The cluster filling technique we use means the pillow is machine washable in a domestic machine. The filling is made from recycled plastic bottles. Each nanu pillow stops 17 plastic bottles going to landfill.

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