FAQs

 

please have a look through help and support for an answer to your question. you'll also find buttons throughout enabling you to contact our support team.

Our couriers prefer a signature when they deliver, so yes, it is advisable for someone to be at home. However if you are not available when the courier arrives the courier may leave the parcel with a neighbour or in a secure location. If you do miss your delivery don’t worry, check out our website using your tracking number supplied. For help with your delivery, just contact us.

Deliveries are 1-2 days excluding weekends and bank holidays on orders purchased before 2pm. We always aim to have orders dispatched within 24 hours of receipt of order (excluding weekends and bank holidays). For further information please see our delivery and returns page.

Delivery is free for all orders

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